Help
Support
We're a small team and read every message.
Need a hand? Email shoshanadean@gmail.com and we'll get back to you, usually within a couple of days.
How ClassicalLens works
Photograph a moment. ClassicalLens reads its mood on your device and recommends one classical piece, with a short note on why it fits. Tap Listen to open it in Apple Music or Spotify, or Refresh for an alternative reading of the same moment.
Frequently asked
Can I try it before subscribing?
Yes. On the home screen, tap Try a sample moment to see a full reading and recommendation without a subscription.
What does the subscription include?
A subscription unlocks unlimited readings of your own photos, alternative readings via Refresh, saved moments, and shareable cards. Plans are Weekly and Yearly, shown in the app with your local pricing.
How do I restore a purchase?
Open Settings in the app and tap Restore Purchases. Make sure you're signed in with the Apple ID used for the original purchase.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions, select ClassicalLens, and cancel. Access continues until the end of the current billing period.
Can I switch between Apple Music and Spotify?
Yes. Open Settings in the app and choose your preferred service under Listen with. ClassicalLens will open that service when you tap Listen.
Listen didn't open the piece — what now?
Availability depends on your music service and region; occasionally a specific recording differs. Try your other preferred service in Settings, or search the composer and title directly. ClassicalLens links out to these services and doesn't host audio itself.
Is my photo private?
Yes — your photo is analyzed on your device and never leaves it. Only an anonymous reading of its mood is used to choose the music. See the Privacy Policy for details.
How do I remove a saved moment?
In your Collection, press and hold a moment (or swipe) and choose Remove. Deleting the app removes everything stored locally.
Still need help?
Email shoshanadean@gmail.com with your device model and iOS version, and a short description — it helps us respond faster.
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